Since the release of ChatGPT 3.5, many people have been applying it to their work and actively using it in their daily lives. When I first encountered ChatGPT, I was amazed, feeling as if a new world had opened up. Over time, ChatGPT became an essential part of my work, and its range of applications continued to expand.
However, as time passed, I began to notice a critical drawback of ChatGPT: it is not a custom AI.
ChatGPT can engage in conversations based on vast amounts of general knowledge, but it struggles to answer questions about specific situations. This is because the AI lacks the necessary context.
For example, if you ask, "Where is our company’s HR team’s regular backup folder?" ChatGPT will likely respond that it does not know. This is because while ChatGPT is proficient at handling general information, it does not have access to a company’s specific work environment or internal data.
However, there is a way to overcome this limitation: training GPT on specific information.
To address these limitations, I developed Gongmyeong, a ChatGPT-based custom chatbot AI. Gongmyeong learns internal company information and uses it to engage in meaningful conversations with employees.
When new employees join a company, they naturally have many questions. Traditionally, they would have to ask their senior colleagues repeatedly, sometimes feeling hesitant to do so. With Gongmyeong, they can ask the AI about work-related queries anytime.
If an employee suddenly resigns or is transferred, it can create gaps in business operations. However, because Gongmyeong has already learned the necessary work processes, it can help minimize disruptions in the company’s operations.
First, click on the 업무 내용 menu and enter the work details that the AI should learn.
- After filling out the work title and description, press the 저장 button to complete the training process.
- Once the work details are registered, they can be used anytime in conversations with the AI.
Once the work details are registered, employees can interact with the AI seamlessly.
- For example, asking "사수, where is the HR team’s regular backup folder?" allows the AI to quickly retrieve the relevant information.
- The word ‘사수’ can be customized to anything you like, such as ‘Teacher’, ‘Advisor’, ‘Director’, or even ‘Mom’.
- The closer your question is to the registered title, the higher the AI’s accuracy in retrieving the correct information.
Beyond retrieving information, Gongmyeong can also provide strategic advice.
- For instance, if you ask for an analysis of work process improvements, Gongmyeong can summarize the strengths and weaknesses and suggest possible improvements based on learned data.
- In addition to assisting executives, it can serve as a personal assistant for every employee.
If an external audit is scheduled, Gongmyeong can be trained on the relevant details and asked to outline necessary preparations. The AI will organize the required tasks according to the timeline and help gather necessary documents in advance.
Gongmyeong can also be useful in the hiring process.
- If the company inputs the desired candidate profile and uploads resumes of applicants, the AI can analyze them and recommend the most suitable candidates.
- Additionally, it can evaluate the strengths and weaknesses of each applicant and rank them accordingly.
Beyond company-related tasks, employees can consult the AI on various matters, such as:
- Reviewing project directions
- Assisting in report writing and proofreading
- Managing schedules efficiently
By creatively leveraging Gongmyeong, companies can significantly enhance work efficiency.
While ChatGPT is a powerful tool, it struggles to handle specific situations in a tailored manner. However, by utilizing custom AI like Gongmyeong, businesses can maximize operational efficiency.
Now, every employee can have their own AI assistant and quickly access the information they need anytime. Embrace AI to create a more efficient work environment!
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